Abstract

This project aims to investigate users’ trust in information resources in the Web environment, by means of: • a systematic review of relevant literature focusing on research and studies in three main areas: 1. how users place their trust in digital information resources in the Web environment 2. the means by which digital information providers currently engender trust in their resources 3. the desirability and feasibility of certifying the authenticity and provenance of digital information resources to the end user • a community consultation (with both users and providers of digital information resources) on the findings via an online Delphi study and a roundtable meeting; participants will be drawn from North East England, a region rich in terms of key stakeholders i.e. users (students, academics, researchers), providers and subject experts. The consultation will seek input on the findings concentrating particularly on issue (3) above. • Exploring evidence into how users place their trust in digital information resources in the Web environment.